E-commerce

An online shop has visitors, abandoned carts, first orders and repeat buyers. FOCUS ON CRM groups them into one pipeline, drafts the wording of reminder messages with AI and fills the placeholders per customer when you send.

The everyday problem

Abandoned carts and one-time buyers are not contacted again because messages are written by hand.

Default pipeline

  1. Visitor
  2. Cart
  3. Order
  4. Repeat buyer

Default stages shown for illustration; adjustable per workspace.

What you would use

  • One CRM, every stage

    Leads, pipeline board, stage tracker and KPI charts in one workspace.

  • AI message writing

    Draft email, SMS and push from one template. The AI never sees customer data.

  • Company profile from your website

    Extract your business profile from your site and reuse it in every AI message.

All sectors

See it on your own pipeline

Tell us about your team and we will walk you through the product.